McJohnson sells digital advertising placements — an intangible digital service delivered online. Payments are processed by Paddle.com, who acts as Merchant of Record for all transactions. This policy explains when refunds are and are not available.
Ad placements on mcjohnson.website are entirely digital. There is no physical product, no download, and no shipment involved. Your placement is activated on the site within 24 hours of payment confirmation and remains live for the duration of the purchased period (12 months for the annual plan).
Because digital advertising placements are delivered immediately upon activation, all sales are final once your ad has gone live on the site.
We are unable to offer refunds in the following situations:
A full refund may be issued in the following circumstances:
To request a refund under any of the above circumstances, email ads@mcjohnson.website within 48 hours of payment with the subject line "Refund Request" and include your order reference number.
Partial refunds are not offered. If your placement has been live for any portion of the agreed period and you wish to cancel early, no refund will be issued for the remaining unused time.
Approved refunds are processed via Paddle. Refunds are returned to the original payment method and typically appear within 5–10 business days depending on your bank or card issuer. Paddle's own refund terms also apply.
We ask that you contact us directly at ads@mcjohnson.website before initiating a chargeback with your bank or card issuer. Most issues can be resolved quickly. Fraudulent chargebacks will be contested.
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our services after changes constitutes acceptance.
For refund requests or billing questions, email: ads@mcjohnson.website
For general support: support@mcjohnson.website